Our Seller Live

Terms of Service

Terms & Conditions

Terms of Service

By creating an account for the Our Seller Live service, you agree to these Terms of Service. The service is operated by 시드빈(sydbin) and is provided for sellers who manage live-commerce orders from YouTube Live chat and related order workflows.

Any new feature, tool, integration, or platform connection added to the service will also be governed by these terms. We may update these terms by posting a revised version on this website, and you should review them from time to time.

1. Account Terms

  • You must provide a valid email address and any other information required to complete signup.
  • Our Seller Live may use the email address you provide as the primary method of communication.
  • You are responsible for keeping your password and any connected authenticating account secure.
  • You are responsible for all activity, content, customer information, product data, order data, messages, links, and files uploaded or created under your account.
  • You must not transmit malware, destructive code, or content that violates applicable law.
  • A breach of these terms may result in immediate suspension or termination of the service.
  • An account may be linked to only one active YouTube channel or Google account integration at a time unless we explicitly state otherwise.

2. Account Activation

  • The person signing up for the service is the account owner unless the account is created on behalf of an employer or other legal entity.
  • If you sign up on behalf of an employer or entity, you represent that you have authority to bind that employer or entity to these terms.
  • You are responsible for granting access only to authorized representatives of the account owner.
  • When you connect YouTube or Google services, you authorize Our Seller Live to retrieve the information necessary to provide the service, such as live chat and channel-related data available through the YouTube API Services.
  • You are solely responsible for ensuring that your use of the service and connected third-party services complies with laws and platform rules that apply to you.
  • Paid plans, package purchases, renewals, and upgrades apply per account unless promotional materials state otherwise.

3. General Conditions

  • You must read and accept these terms and the Privacy Policy before using the service.
  • Technical support is provided by email unless a plan or promotion states otherwise.
  • You may not use the service for illegal, unauthorized, infringing, harmful, abusive, or deceptive activity.
  • You may not reproduce, duplicate, copy, sell, resell, or exploit the service without written permission from Our Seller Live.
  • Questions about these terms should be sent to support@oursellerlive.com.
  • You understand that content, customer information, and order data may be transmitted across networks and adapted to meet technical requirements of connected systems.

4. Our Seller Live Rights

  • We may modify, suspend, or terminate the service for any reason, with or without notice.
  • We may refuse service to anyone when necessary to protect the service, our users, third-party platforms, or legal compliance.
  • We may remove content or accounts that we believe are unlawful, offensive, threatening, defamatory, obscene, infringing, abusive, or otherwise objectionable.
  • Abuse of Our Seller Live customers, employees, officers, contractors, or partners may result in account termination and support suspension.
  • Your store content, conversations, orders, and customer information may be used by Our Seller Live and service providers for troubleshooting, data analysis, testing, research, security, service improvement, and support.
  • We may serve businesses that compete with you, and no exclusivity is granted in any market segment.
  • For account ownership disputes, we may request documents to confirm the rightful account owner and may temporarily disable an account until the dispute is resolved.

5. Limitation of Liability

  • The service is provided on an as-is and as-available basis without warranties of any kind to the fullest extent permitted by law.
  • Our Seller Live does not warrant that the service will be uninterrupted, timely, secure, error-free, accurate, or reliable.
  • Our Seller Live and its suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost goodwill, lost use, lost data, or other intangible losses.
  • You agree to indemnify and hold 시드빈(sydbin), its affiliates, officers, directors, agents, employees, and partners harmless from claims arising from your breach of these terms, your content, your use of the service, or your violation of law or third-party rights.

6. Waiver and Complete Agreement

Our failure to exercise or enforce any right or provision of these terms does not waive that right or provision. These terms, together with the Privacy Policy and any plan-specific terms, form the entire agreement between you and Our Seller Live regarding the service.

7. Intellectual Property and Customer Content

  • We do not claim ownership of the materials, product information, customer records, order data, or other content you provide to the service.
  • By submitting content, you allow Our Seller Live to host, display, store, process, and transmit that content as needed to provide and improve the service.
  • You are responsible for making sure your content complies with laws, regulations, and third-party rights.
  • We will not disclose confidential information except as required to provide the service, comply with law, protect the service, or perform activities described in these terms and the Privacy Policy.

8. Payment of Fees

  • A valid payment method may be required for paid accounts, paid packages, or payment-enabled service features.
  • Fees, renewal cycles, taxes, refunds, and cancellation limits will follow the plan, invoice, checkout, or promotional terms shown when you purchase.
  • You are responsible for taxes, fees, and charges that apply to your purchase or subscription.
  • Unless required by law or expressly stated otherwise, paid plans and annual packages are not refundable after payment.

9. Cancellation and Termination

  • You may request account cancellation by contacting support@oursellerlive.com and following the instructions provided.
  • After cancellation is confirmed, account data will be removed or made inaccessible subject to legal, security, backup, and technical retention limits.
  • If you cancel during a billing period, outstanding invoices or fees remain payable.
  • We may suspend or terminate an account if we suspect fraud, abuse, legal violations, platform-rule violations, or other harmful activity connected with the service.

10. Modifications to the Service and Prices

  • Prices and plan features may change after notice through the website, application, email, or other reasonable channel.
  • We may modify, suspend, or discontinue all or part of the service at any time.
  • We are not liable to you or any third party for modifications, price changes, suspension, or discontinuance of the service.

11. Optional Tools and YouTube API Services

  • Our Seller Live may provide access to third-party tools and integrations, including YouTube API Services and Google account authorization.
  • Your use of YouTube API Services is also subject to the YouTube Terms of Service and Google Privacy Policy.
  • Third-party tools are provided as available and may change, fail, restrict access, or require separate approval outside our control.
  • You are responsible for reviewing and accepting the terms that apply to third-party tools before connecting them to the service.

12. DMCA Notice and Takedown Procedure

Our Seller Live respects intellectual property rights. Notices of alleged copyright infringement may be sent to support@oursellerlive.com. We may remove or disable access to material identified in a valid notice and may restore material when a valid counter notification is received unless the complainant seeks a court order within the legally required period.

13. Payment Processing

If payment processing, invoices, payment links, or order settlement features are used through the service, you are responsible for chargebacks, refunds, disputes, fines, penalties, taxes, shipping costs, and other costs that arise from your goods, services, orders, customers, or payment activity.

Information

  • Company: 시드빈(sydbin)
  • Business registration number: 891-64-00558
  • Address: Room 402, 70-6, Jibong-ro 24-gil, Seongbuk-gu, Seoul, Republic of Korea
  • Email: support@oursellerlive.com